- Clean and clear hair and scalp
- Detangle hair
- Reduce breakage
- Help with hair growth
- Repair damage from styling
I feel scammed
* same review left on the Daily Elixir* I honestly NEVER write reviews on products BUT I had to voice this. I ordered both the Daily Elixir Oil and the Lock & Seal Oil and couldn't wait to use them. When taking both out of their packaging ( I order the OG wash day kit and bought the Lock & Seal Oil separately ) I was truly horrified that the oils opened up in the packing because EXACTLY 1/5 of the oil in both oil containers were gone! Later I found out that there was no leak - and that they are literally just sold this way which is TRULY disheartening. If I spend close to $44 dollars on JUST OIL ALONE - I expect to receive a product that is AT LEAST be filled to the top. I know of $10 oils that don't even do this. Each container says it is 3 FL oz. / 89ML - which is a lie because, again, the product amount for both oils were missing 1/5 of its contents. At this point why not just use a smaller bottle and be *honest with FL oz count.? You would literally think someone used it beforehand and shipped it out.
Overall, It’s disappointing because so many black women want to support black owned businesses despite how ridiculous these prices can be, so to receive something like this? Is just unacceptable.
Sienna Naturals
Hi Kristina- Thank you for your feedback. We care about our customers and want to make you happy. What you are seeing, that appears to be a lower fill on the oils, is actually the exact amount listed on the bottle which is 3oz. We put the oil in a 3.7oz bottle to reduce spillage in transit. While this tested the best for transit, it has caused consumer confusion. We are actively working to source new packaging but it has been challenging to source packaging state-side due to the pandemic. We would never scam our consumers and we don't want you to feel that way! We understand and hear your frustrations. Thanks for being a customer and sharing with us. We will let you know when we have been able to source a new bottle size.
