We are passionate about informing our customers about our products and company. This page of FAQs is meant to provide answers to top of mind questions and with your input, we will continue to build it over time.
Don't see an answer to your question? Email us: firstname.lastname@example.org.
Why do you highlight ingredients that are not found in your products?
Because of known health concerns associated with chemical ingredients often found in personal care products, our products do NOT contain:
Parabens, Sodium Lauryl Sulfate (SLS), Sodium Laureth Sulfate (SLES), Petroleum, Mineral Oil, Phthalates, or Silicones.
We stay away from these chemicals and stick to naturally derived ingredients because of known health concerns associated with these ingredients such as the release of chemicals that interfere with the body's endocrine system, carcinogens, skin dehydration and the inhibition of natural oil production.
What does naturally derived mean?
To create our formulas, we start with research on the most effective natural and naturally derived ingredients known to address dry skin and the needs of highly texturized hair.
While most of our ingredients are in their natural state, some of our ingredients come from a natural source, but are processed in order to enhance performance. We consider these ingredients to be naturally derived because they have been altered from their original state, but are derived from a natural source.
Can anyone use Sienna Naturals?
Yes! Our ingredients are well known for their effectiveness on combating dry skin and addressing the needs of highly texturized, or dry hair. However, everyone can use Sienna Naturals and it is suitable for all skin and hair types.
Are you coming out with any new products?
Yes! We consider ourselves in a constant state of innovation at Sienna Naturals. Our next planned product line is focused on babies and is expected to debut in early 2014. If you have ideas or products you wish to see on the market, feel free to let us know. We love hearing from our customers about how we can improve your care routine, naturally!
Are your products made in the USA?
Yes! All of our products are manufactured in the United States. Our manufacturing facility is FDA registered and is approved for production of Over the Counter Pharmaceutical grade products.
Do you test on animals?
Never! We do not test on animals.
Have your products been lab tested?
Yes! Our products have undergone microbiology and stability testing in a lab. We use an all natural preservative system because we want our products to maintain a long shelf life and believe that just because our products are natural doesn't mean they don't need to hold up over time.